FAQ | Delights in Grazing | Sydney Grazing Boxes & Wine Delivery
Do you deliver on Sundays?
Yes! We offer delivery 7 days a week, including Sundays.
You can select your preferred delivery date at checkout.
Can I request a specific delivery time?
We deliver between 8:00 AM and 6:00 PM.
You may request a preferred time during checkout — while we do our best to accommodate, exact delivery times cannot be guaranteed due to traffic and other variables.
Do you deliver to apartments?
Yes — we deliver to apartments and units.
Please provide clear access instructions (building entry, buzzer, lift, etc.) during checkout to ensure smooth delivery.
What happens if no one is home to receive the delivery?
We require someone to be available to receive the order, especially for alcohol orders (an adult 18+ must be present).
If no one is available and a safe place was nominated, we may leave the order there.
If no instructions are provided and delivery cannot be completed, a redelivery fee may apply.
Can I pick up my order?
Yes — pickup is available from our preparation point in Kogarah by prior arrangement.
Please contact us if you would like to arrange pickup.
Do you deliver beyond 22 km?
We deliver within a 22km radius from Kogarah, NSW — FREE of charge.
If you're outside this delivery range, please contact us before placing your order.
Delivery up to this range may be available with an additional fee — please contact us before ordering to confirm availability and cost.
Email: info@delightsingrazing.com.au | Phone: 0436 113 535
Can I cancel my order?
For standard Grazing Boxes:
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Cancellations 48+ hours in advance may be eligible for a partial refund (up to 50%).
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Cancellations within 48 hours are non-refundable.
For Grazing Tables & Events, please refer to our Returns & Refunds Policy.
How is GST handled on your orders?
All prices are listed in AUD and include 10% GST unless otherwise stated.
GST is clearly displayed at checkout.